Privacy Policy

Last Updated: January 2026

CAPPS Plumbing (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our plumbing services in San Antonio, Texas and surrounding areas.

Please read this Privacy Policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website.

INFORMATION WE COLLECT

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Request a quote or service appointment
Contact us via phone, email, or contact form
Sign up for our newsletter or promotional communications
Leave a review or testimonial

This information may include:

Name
Email address
Phone number
Home or business address
Service details and preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website
Date and time of visit

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

To Provide Services: Schedule appointments, respond to inquiries, and deliver plumbing services
To Communicate: Send confirmations, updates, service reminders, and respond to your requests
To Improve Our Website: Understand how visitors use our site and improve user experience
To Send Marketing Communications: Provide information about promotions, special offers, and new services (with your consent)
To Maintain Security: Protect against fraudulent or illegal activity
To Comply with Legal Obligations: Meet regulatory requirements and respond to legal processes

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences and improve functionality.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our website through Google Analytics
Functional Cookies: Remember your preferences and settings

Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. Most browsers allow you to:

View what cookies are stored and delete them individually
Block third-party cookies
Block cookies from specific websites
Block all cookies
Delete all cookies when you close your browser

GOOGLE ANALYTICS

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to help us understand how visitors use our website. Google Analytics uses cookies to collect information such as:

How often users visit our site
What pages they visit
What other sites they used prior to coming to our site
General geographic location (city/region level)

This information is used to improve our website and services. Google Analytics collects only the IP address assigned to you on the date you visit our site, not your name or other identifying information.

We do not combine the information collected through Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout

HOW WE PROTECT YOUR INFORMATION

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure socket layer (SSL) encryption technology
Regular security assessments
Limited access to personal information by authorized personnel only
Secure storage systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

SHARING YOUR INFORMATION

We will never sell your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (such as scheduling software, email service providers, or payment processors), provided they agree to keep this information confidential
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency)
Business Transfers: If CAPPS Plumbing is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request

YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Opt-Out: Opt out of receiving marketing communications from us
Data Portability: Request a copy of your information in a structured, commonly used format

To exercise any of these rights, please contact us using the information provided below. You can opt out of marketing emails by clicking the “unsubscribe” link at the bottom of any marketing email we send you.

THIRD-PARTY LINKS

Our website may contain links to third-party websites for your convenience and information. We do not control these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

CHILDREN’S PRIVACY

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. As stated above, we do not sell your personal information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

CAPPS Plumbing
San Antonio, Texas
Phone: (830) 980-6306
Website: https://cappsplumbingtx.com/

We will respond to your inquiry within a reasonable timeframe.

CONSENT

By using our website, you hereby consent to our Privacy Policy and agree to its terms.